Service Advisor

Service Advisor/Writer/Parts assistant
Currently accepting applications for Service Advisor. This individual must be highly motivated, dedicated and enthusiastic with excellent customer relations skills.

Responsibilities of a Service Advisor are but not limited to:

• Greeting clients, scheduling service appointments and receiving vehicle information
• listening to requests of the service desired and clearly explaining information on the repair order
• referring the technician to the client and/or test-driving the vehicle to confirm source of service repairs
• estimating the cost and time needed to do the repair
• handling customer complaints and maintaining high guest satisfaction standards
• check on the progress of the vehicle during servicing and contacting the guest when technicians discover additional problems; getting guest approval to do additional work and explaining the work performed and the charges being billed

Job Requirements

• Previous Experience desired (Porsche experience not required)
• Strong Communication Skills
• Exceptional Customer Service Skills
• General Knowledge of Vehicle Mechanical Operations

Company Benefits

• Paid Vacation
• Generous Pay Plan
• Medical and Dental Benefits
• 401K
• Great professional work environment

Job Type: Full-time

Technician 

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